What is IoT? There are billions of physical devices worldwide connected to the internet, and all of them collect and share data. Technology has made it possible to connect devices of different sizes to create efficient systems. Ideally, it’s possible to connect the cheaply available computer chips using wireless networks to create instruments of any …
IoT and Blockchain are revolutionary technologies in digital transformation. Each one of them has a unique role that adds value to processes. Good thing; it’s possible to combine the two technologies to enhance their functionalities. The Internet of Things (IoT) connects places, people, and products, offering opportunities to create value. The interconnection of sensors, chips, …
How Blockchain Technology Can Benefit the Internet of Things (IoT) Read More »
Communication is key to any customer support environment. Typically, customers feel safe, valued, and supported when call flows result in a personal touch. If you have a higher call rate, it might be challenging to offer the best services without a practical solution. Thanks to technology advancement, an Interactive Voice Response (IVR) system can help …
What Is IVR (Interactive Voice Response) & How Does It Work? Read More »
