Telephony

Opensip vs FreeSwitch : Which one to choose for Scalable VoIP Deployment?

If you don’t have a high volume of outgoing and incoming calls, You just need to set up one server like Freeswitch. But, If you have a high volume of outgoing and incoming calls, then you have to consider another media server such as OpenSips. In this article, we will discuss all merit and demerits …

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Computer Telephony Integration (CTI)

What Is Computer Telephony Integration (CTI) and How Does It Work?

What Is Computer Telephony Integration (CTI) Communication in businesses is critical. That is why every organization is in the run to improve the communication channels within its companies. The improvements are aimed at reducing costs as well as ensuring that the correct information reaches its destination on time. The advancing technology in the communication world …

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Features You Should Look For In A Voice Broadcast Software

Voice broadcasting is a component that allows you to connect with people at scale. It helps to convey information to thousands of people without human intervention. In this blog, we will examine lots of features that grow your business. The largest field of call centers where the users of voice broadcasting software. Key Features of …

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Benefits Of Call Center Software

Key Benefits Of Call Center Software for Your Business!

In today’s proficient world, clients desire quick responses and convenient results. Oftentimes, it is challenging to maintain the request being placed. Fortunately, there is a key. Companies can set up call center software or cloud-based telephony solution to fulfill their requirements. The Call Center Software is generally known as CRM (“Customer Relationship Management) Software. The …

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Features of FreeSwitch Call Center

Important Features of FreeSwitch Call Center

What is FreeSWITCH? FreeSWITCH is a Software-Defined Telecom Stack promoting the digital modification from proprietary telecom switches to an adaptable software execution that runs on any commodity hardware. From a Raspberry PI to a multi-core server, FreeSWITCH can open the potential of the telecommunications of any machine. Integrated with our hosted cloud platform, SignalWire, FreeSWITCH …

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SIP Server

What is a SIP Server and How Does it Benefit Businesses?

What is a SIP Server All modern businesses need a SIP server. Remarkably, this tool is invaluable to all companies using Voice over Internet Protocol (VoIP). Remember, VoIP-based communication is now a popular trend for many businesses. With this fantastic technology, you can reach anyone in the entire world via computer, phone, or any other …

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