Initially, most companies were using landlines – you’re familiar with this. However, there is a vast availability of broadband internet, which offers multiple alternatives to the companies. Businesses are now embracing unified communications. After all, it is a digital era; it makes sense to embrace these new technologies.
The VoIP vs. Analog is something that most businesses owners would want to dig deeper into when buying a communications system. That means that they need to understand the differences between Voice over Internet Protocol (VoIP) and Analog phone systems.
Analog Phone System
An Analog phone system features a standard landline and is installed by the local phone company. This phone system is also called Plain Old Telephone Service (POTS). If you want to install this phone system in your business, you will require extra Telcom hardware.
The working mechanism of these phones has remained the same since their invention. Ideally, they transmit sound via an electrical pulse on a wire, and it’s the wires that connect the phone service provider.
A business can configure an on-premises PBX – Private Branch Exchange with one or more phone lines. Essentially, the PBX will create an internal phone network, which places employees onto a shared phone system.
The typically characteristic of this phone system is that voice service can only travel where wires were laid; hence the name “copper wire.” The system can be drastically affected by bad weather. Still, they are subject to expensive long-distance charges and installation costs.
Advantages of analog
Analog phone systems can serve your communication needs; thus, not a wrong choice. They are the best option for business communication for the following reasons:
- Availability – these systems are over a century old, making them highly available.
- No bandwidth requirements – since voice travels via copper wires as electrical pulses, you do not need bandwidth.
- Analog equipment – devices like alarms need landlines – they are available in many offices, and An Analog Telephone Adapter (ATA) effectively solves these issues in many circumstances.
VoIP Phone System
The Voice over Internet Protocol telephone system utilizes an existing internet connection to establish calls. Besides, it comes with lots of advanced calling inbuilt features to streamline communication.
VoIP phone systems are commonly called hosted phone services or digital phone services. The phone system converts sound into data packets before transmitting them to a VoIP provider, who directs the calls to the Public Switched Telephone Network (PSTN). These happen at lightning speed, i.e., milliseconds, thanks to blazing-fast cable/fiber broadband internet connections.
Keep in mind that VoIP is considerably cheaper than the Analog system. That means a small business can get efficient telecommunication services at a meager fee. The best point with VoIP is that it offers a wide range of features that give you more control over the calls you make. Undoubtedly, this enhances the calling experience.
Organizations can make and receive calls without extra hardware. They only need to have a laptop, computer, a cell phone. These IP phones will turn sound into digital signals and keep the connectivity with a VoIP provider.
Advantages of VoIP
Superior reliability – it relies on superior internet technologies; thus, letting users handle calls without static or busy signals.
Greater flexibility – you can stay connected to the office from anywhere
Lower costs – a business can save up to 70% on communication costs
Advanced business features – its premium business features allow effective collaboration. This, in turn, ensures that you serve your customers adequately. Advanced features include call recording, call forwarding, auto attendants, and call queuing.
Better sound quality – VoIP offers HD voice, which improves sound quality, thanks to the wideband audio codecs in every VoIP call. You’ll sound better than in an analog phone system.